Terms of Service

1. Scope

These terms govern your use of DotGacha (the "Service") — the mobile game and the browser version at dotgacha.com — provided by PIKTAF STUDIO ("we", "us"). By using the Service you agree to them.

2. Who may use the Service

1. The Service is intended for people aged 13 and over.
2. If you are between 13 and 18, please use it with a parent's or guardian's permission. Always get their permission before making a purchase.
3. We may suspend your access without notice if you breach these terms.

3. Accounts

1. The Service runs on an anonymous account. Deleting the app or resetting your device may leave you unable to reach that account and its progress.
2. You can delete your account at any time from "Delete account" in the app. Deleted data cannot be restored.

4. Purchases, tickets and coins

1. The Service sells 10-pull tickets, the Premium Pass (an auto-renewing subscription) and the Starter Pack. In the mobile app these are in-app purchases through the App Store or Google Play; in the browser version we sell them directly through a payment processor. Prices, billing and cancellation are shown on the purchase screen before you confirm.
2. Purchased tickets and the in-game currency ("dupe coins") cannot be exchanged for cash, transferred or sold. They can only be used within the Service.
3. Tickets and coins have no expiry date. Should we ever need to introduce one, we will announce it in the Service at least 30 days beforehand.
4. Tickets, coins or items obtained by cheating may be removed without notice.

5. Gacha and collection items

1. The drop rate for each rarity is shown under "Drop rates" on the gacha screen and in the shop.
2. A draw cannot be changed or cancelled after the fact.
3. Drop rates and the items available may change for balance reasons. We will announce anything significant in the app.
4. Item artwork, names and descriptions in the collection may change, for example to correct mistakes, to improve quality, or because artwork has been redrawn.
5. We may replace an item with a different item, or stop offering it, for reasons including rights, applicable law, app store policies or review, age ratings, and other operational needs. This also applies to items you have already obtained and that are recorded in your collection.
6. When an item is replaced or withdrawn, it may be swapped for another item or stop appearing in your collection, and your collected count, completion rate or earned achievements may change as a result. You acquire no rights in the items or in your collection status, and we do not provide compensation or refunds for these changes.
7. We announce significant replacements and withdrawals in the app.

6. What you must not do

• Break the law or act against public order and decency
• Use the Service through unauthorised access, automation tools, emulators or modified builds
• Extract, copy or redistribute the Service's data (images, program code and so on) without permission
• Create or use multiple accounts improperly
• Interfere with the running of the Service
• Anything else we reasonably consider inappropriate

6A. Content you make public

1. You can make things visible to other players: a display board you publish, the text you place on it, and the profile name shown on the leaderboards (together, "your content").
2. Your content must not infringe anyone's rights, and must not be obscene, violent, discriminatory, abusive, personally identifying, promotional, or otherwise unlawful or contrary to public decency.
3. You grant us a free licence to use your content (including copying, displaying and adapting it) as far as we need to run, display and promote the Service.
4. We may hide or delete your content without prior notice if we consider it breaches these terms.
5. You are responsible for what you publish. We are under no obligation to monitor published content continuously.
6. If you reset your data or delete your account, any published board stops being public and the copy stored for publication is deleted.

7. Advertising

1. The Service shows ads through Google AdMob.
2. Watching an ad can earn extra draws or in-game bonuses. It is never compulsory.
3. Goods and services advertised are not provided by us, and we take no responsibility for them.

8. Changes to the Service

1. We may change, add to or improve the Service without notice.
2. If we close the Service, we will announce it in the app and on this site at least 30 days beforehand. Unused tickets and coins will expire on closure, except where the law requires us to offer a refund.

9. Liability

1. We do not warrant that the Service's content is accurate, useful or fit for any particular purpose. If you find an error in a dex description, please tell us through Contact.
2. Except as set out in section 12, we are not liable for loss arising from your use of the Service. This does not apply to loss caused by our intent or gross negligence, and does not exclude liability that cannot be excluded by law.
3. The Service may be unavailable at times because of maintenance, faults or network conditions.

10. Personal data

We handle your personal data in accordance with our Privacy Policy.

11. Changes to these terms

We may revise these terms where we consider it necessary. We will announce anything significant in the app or on this site. Continuing to use the Service after a change means you accept the revised terms.

12. If you are a consumer in the EU or the UK

The Service is distributed in the European Union and the United Kingdom. If you live there and are acting as a consumer, the following applies, and section 13 does not apply to the extent it conflicts with it.

1. Who sells to you — in-app purchases are sold through Apple (App Store) or Google (Google Play). Please direct refund requests to the store you bought from. If the store's process does not resolve it, contact us.
2. Right of withdrawal — you normally have 14 days to withdraw from a purchase of digital content. That right ends if you agree that delivery begins immediately and acknowledge that you thereby lose it (Consumer Rights Directive, Art. 16(m)). Because tickets, exchange tickets and Premium benefits are credited the moment you buy them, we treat your purchase as giving that agreement.
3. Legal guarantee of conformity — if the digital content does not conform to the contract, you have the statutory right to have it brought into conformity, to a price reduction, or to terminate (Digital Content Directive).
4. Disputes — you may bring proceedings in the courts of the country where you live, and you may contact the consumer protection body in your country.

13. Governing law and jurisdiction

These terms are governed by Japanese law. Disputes relating to the Service are subject to the exclusive jurisdiction of the court for our place of business as the court of first instance.

However, if you use the Service as a consumer, nothing here deprives you of the protection of the mandatory consumer rules of the country where you live, or of your right to bring proceedings before the courts of that country.